Frequently Asked Questions
FAQ's
1What are the system requirements for the app?
Operating System: Windows 10 64-bit
Processor: Quad-core Intel or AMD, 2.5 GHz or faster
Memory: 4 GB RAM
Graphics Card: DirectX 11 or DirectX 12 compatible graphics card with at least 2 GB of VRAM
DirectX: Version 11 or 12
Storage: At least 6GB of free space
2Is there a free version to download?
No, but your are welcome to request a full refund within the first 30 days if you are not satisfied with your purchase.
3Are there alternative payment options?
Depending on your region. We may be able to provide you with an invoice for direct payment. Please contact us at info@apexanatomy.com
4Can I download the app on my phone or tablet?
No.
5When will the app be available on iOS?
Unfortunately the development for iOS is on hold at them moment due to the resource and time constraints for developing in a whole different operating system. We would like to provide the app across all systems but unfortunately this is not in the near future.
6Can I access my account on multiple machines?
You may only be logged in on one machine at a time but you may install the app in multiple locations.
7What species will be available in the app?
To start; canine, feline and equine models will be available at launch. Other species will be added in subsequent updates.
8How accurate are the models?
A great deal of effort has gone into ensuring anatomical accuracy as much as possible. In certain instances, the distances between certain structures may be exaggerated to facilitate viewing the anatomy in a context that makes sense.
9What languages are available?
At launch only English will be available. Over time, other languages will be added to the app as demand for them grows.
10What features are available in the app?
Viewing and manipulating of realistic anatomical 3D models.
Note taking and annotating
Screen Captures
Material/colour changing options
Multiple species
Labelled and annotated models
Note taking and annotating
Screen Captures
Material/colour changing options
Multiple species
Labelled and annotated models
11Are there any animations in the app?
No. There are a lot of features that may or may not be added as the app grows and develops.
12My question isn't listed.
Feel free to contact us.